Always a little sceptical when ordering books on line for such a low price, however very very pleased and pleasantly surprised, excellent packaging and the books within first class, 3 read 9 to go, well done Bookhound
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Theses books were supposedly despatched on 12 May, but have still to arrive. I contacted customer services and they have apparently now despatched them again today (27 May) with Yodel.. As these were for holiday reading and we depart next week, if they are not received by Wednesday I will be asking for a refund on our return
Hello Joy
Thank you for your review.
I am so sorry to hear that your order has not arrived, We have checked the couriers website and the parcel is due for delivery tomorrow Friday 29/5. Please accept my apologies for the delay
You told us it was dispatched on12/05, and to expect it in 5 to 7 days. After 10 days we got in touch to find it hadn’t been dispatched . The order finally arrived22/05. I think this happened before.
Hello Maurice
Thank you for your review.
I am so sorry to hear that your order has not arrived, please kindly email Customers Services at enquiries@bookhouse.co.uk with the details and they can forward an enquiry to courier for you.
